SmartStyle Hair Salon in West Jefferson, North Carolina

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• Ann Becker

  Posted Sep, 02 2019

  This is the second time I had an appointment with Toni. The first time she was 30 minutes late. She did not have my appt written down however, I showed my appt card she gave me. She did my hair and I loved it. Made another appointment for 6 weeks for the same time. I arrived for appt on time. Gates still closed. I waited 45 minutes and still no show. In that time 2 people arrived for an appointment but left after 20 minutes. One other person was a walk in but she also left. In the space of 45 minutes you lost 4 customers forever. Poor management. I have moved on. NEVER to return!

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